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Professional, well organized service - Review by citysearch c | Lynnwood Honda

Lynnwood Honda

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Professional, well organized service 8/17/2013

Honda issued a recall on my Fit's model year, to have the Vehicle Stabilization Assistance software updated. Lynnwood Honda was able to get me an appointment within a couple of days. I appreciated that they had Wi-Fi and even a couple of desktop computers (albeit very slow ones!) in the lounge for customers to use while waiting. They offer free coffee as well. (Tragically, on this particular visit, the best coffee machine -- the one in the upstairs lounge that makes cappuccino -- was out of order. I had to make do with mochas from the downstairs machine, with no froth. I'm sure the whole world feels very sorry for me...) To cap it off, they offered a free vacuum and wash, which I gladly accepted, since I was going to be picking up some visitors at the airport in a couple of days. It looked like they were pretty slammed, but they got me out in around two and half hours, and -- I don't know if it was something they did to the car (automatic transmission software update?) or all the coffee I drank -- but the Fit felt a lot peppier than before. All in all, it was a very pleasant experience. If they fix the upstairs coffee machine and maybe get some faster computers -- or just upgrade the RAM for half a meg -- I'd gladly throw in an extra half-star! more
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