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Nice Facility; Poor Customer Service - Review by citysearch c | Gulf Coast Gymnastics

Gulf Coast Gymnastics

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Nice Facility; Poor Customer Service 8/13/2013

My daughter was signed up for the Saturday classes. She loved going. However, the gym does not automatically roll your registration into the next session. You have to get on line and re-register every session. The sign up days are not the same every month either. I have three kids and both my husband and I work full time. Sometimes I do not have the availability to get on a computer on a certain day. Well, one day while at the front desk I happened to ask when the next session was. The clerk said registration for current students had ended the previous day. I got on the computer right at that moment while at the front desk to re-register. Since I was a day late re-registering all the Saturday slots were gone and she lost her slot. A few months later another session came along and I tried to register her when it opened. I got a rather curt email from the gym reminding me that only current students could register the week I tried. The next week was for inactive students and more
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