I am very disappointed with your service and I apologize if you did not personally change the oil but I think you need to know what happened when I got my oil change. I was told to replace 2 things on the vehicle, which was not needed immediately. I did not know why I had oil under my car after you changed the oil so I took it to another place. I was told that the oil was spilled all over and it was dripping still - nothing was cleaned up after the oil change. I had the coupon for the inspection and adding fluids etc. but nothing was added and tires were not checked - they pressure was low after picked up the car. This is not the first time I have had a problem with your service. Last time you changed my oil and air filter and did not attach the air filter properly causing a sensor error. Again I went to someone else who told me that the sensor wasn't plugged in. I then came back to you and you fixed it. I should not have to go to someone else to check your work. I gave in my coupon and believed you would honor it and do a honest job. Again if you personally did not do this I apologize but I feel that you should know what is going on in your company. Your shop is close to my work and it is very handy but I am worried about using you again in the future if this is the service I will get. I look forward to hearing from you by return. Katica
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