I got Tom from standing in a post office line of all places. I saw his company shirt and asked him if he could sort through my computer mess at home. He came out the next day and did a fantastic job cleaning the junk off of my computer and getting my printer to work again. In passing, I told him how much I was paying Comcast. He actually called them and helped me negotiate a better rate! He only charged for fixing the computer and no extra! Thank you very much!
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