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Editorial review from Citysearch - Review by citysearch c | Koeppel Subaru

Koeppel Subaru

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Editorial review from Citysearch 7/25/2013

Clearly there is a leader in auto sales in the NYC area - Koeppel Subaru! My wife and I were looking to replace our VW Jetta lease with a financed vehicle. After extensive searching we found Subaru. When it came time to choose a dealer, I must admit we winged it and went into Koeppel. HOWEVER, from the second we got in there, every one of our needs were attended to. Nino is an absolute genius sales person. We looked at the 2010 Outback Limited. Nino came along and sat us down and answered every single one of the many, many questions we had with GREAT PATIENCE and COURTESY. He made us understand the reputation that Subaru has and also helped us fit the vehicle to our needs. When it came time to get down to business Nino worked out the numbers for us to fit PERFECTLY into our budgets. That was HUGE. I didn't feel like I was playing the usual high/low game with this shop and they really wanted us to have the car we wanted at the MOST AFFORDABLE PRICE. But it didn't stop there... I revealed to Nino the absolute misery I have had in my previous dealings with car dealers and he ASSURED ME that this would not be the case. Not only in sales, but also in pickup of the vehicle and in financing/paperwork. Well, I can tell you that Nino was a STAR throughout the process. Clearly a pro (at a young age) he had contacted me multiple times to make sure that all the information for pickup, insurance and financing was CORRECT. It was, and when it finally came time to pick up the Outback, it was a 15 minute process! HOW EASY, HOW AWESOME! WHAT A DEALERSHIP! Not only was Nino great but the entire staff were STARS. I have NOT ONE COMPLAINT about this glowing group of SUPERSTARS! I will safely say that when it comes time for service, upgrade or another car purchase I will bring my loyalty and my wallet to KOEPPEL SUBARU. Rest assured, I am legit! I am not an insider or some friend of the shop... I am just a regular guy with a budget who needed an honest deal. I got that and more at KOEPPEL SUBARU in Long Island City. FINALLY, an honest, caring and decent car dealer. Trust me, BUY YOUR CAR AT KOEPPEL SUBARU. Further, my car is running GREAT, and I am in love with it. THANK YOU THANK YOU THANK YOU!\r more
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