I woke up to a 60 degree house, 12 degrees outside, and my heater failing to come on. I have a 7 month old baby and we were icicles! This is my second time using Controlling Systems, before for air conditioning, and I would use them again. I called around 8:30am and let them know what was going on and they told me they could be here between 10-2. I was a little concerned because of the baby and I needed the heat to come on as soon as possible. They informed me it would be closer to 10 and Gus showed up about 5 minutes before 10.\r
Apparently I had a bad flame sensor causing the unit to light and shut itself down again, which is what was happening. Though it was costly (I'm not a heating parts expert, so I don't know how much these things cost) I used the yelp coupon and saved $30.\r
Overall both people I dealt with were very nice and they were quick to fix my problem. The baby and I are now thawed out and are grateful!
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