Some reps have been more consistent and responsive than others. That has taken away a little from how likely I am to recommend the service. However, for the last 6 or 7 months we've been getting great service from Cheri, which has been super helpful. She always knows who I am, recalls every situation, and even does follow ups with me even asking. Its been extremely helpful.
RESPONSE FROM Renttoday.us:
Hi Darius! Thank you so much for taking the time to give us your feedback. We are constantly working on how we can improve and increase our level of customer service via our staff members. We are glad you have had a great experience with Cheri. Have a wonderful day!!
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