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Spent more than anticipated, made 2nd visit next day - Review by citysearch c | Aspen Auto Clinic

Aspen Auto Clinic

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Spent more than anticipated, made 2nd visit next day 7/11/2013

I had car starting problems and ended up replacing the car battery, a cable connector, and then lastly the starter with Aspen. When I picked up car, the check engine light for knock sensor. Check engine light was on when it wasn't when I dropped off vehicle and engine was not knocking. Aspen couldn't figure out what it was. Had to drop car off again next morning and was fixed by Aspen at no charge. Forgot to plug a connection thoroughly. Good customer service experience with Heather and Mike at front counter, and good experience with Mike the technician. Average customer service experience with Shawna the next morning compared to Heather and Mike. Would've rated higher if didn't have to come back the next day for check engine light. more
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