I ordered a bed frame from them that was back ordered which I was completely okay with. I paid in full and was going to arrange pickup on my end. A month later I was told I could come for pickup on WED. I hired someone to pickup for me. When he got there was nothing to pick up. When I spoke to a manager they basically said I was just out the cash I had paid and they would let me know when I could pick it up (even though they already said I could. So they basically screwed me out of $50. You would think a company with good customer service would have offered to ship it on their dime or reimburse the $50 I spent. Never doing business here again.
more