As a property owner I have 3 houses in the Long Beach and Westchester area. I have used B J Properties for over 20 years, Frank and his wife bought the company about 6 or 7 years ago. We have used them exclusively and have found that Frank is an excellent property manager. I have never found him to not communicate quickly with me. As soon as any of my tenants have an issue like a broken item in the house, Frank takes care of it quickly. Sometimes the expense of the repair requires him to coordinate with the property owner which can take some time, but with me I have given him free reign to get the repairs done quickly. I have a feeling that the complaints here are due to some expensive repairs that required some coordination with the actual property owner. I have never had a problem with him and have found that he is an excellent property manager. I currently live in Washington state and have to rely on my property manager to keep things on track. He does that very well even quickly finding tenants to any of my property - the home I have referred to as having a tenant for 5 years was a new rental and he had the house rented within 3 days of it being available. The house that was rented for 4 years was a new acquisition and he had that rented within 2 days of it being available. I have referred at least 4 property owners to him and each has been pleased with his management skills. I can't speak for the all of his tenants other than all of my tenants are pleased with him. He does have a rigorous screening process to get us good quality tenants and he works hard to ensure that they are taken care of. My tenants have been with me in one house for 7 years, in another house 5 years and a recent purchase for 4 years. They won't stay unless they are satisfied and all of my tenants are pleased with the way Frank handles any issues. I highly recommend him for a property manager, his management fees are below most any other property management company. I know what a bad property manager is like as I have other property in Washington. I only wish that BJ properties and Frank Sinatra were also able to take care of my property in Washington state. Frank runs his company very well and if there is any problem, he takes care of it quickly. At least I have found him to do that for me. I don't think I'm anyone special to him and I'm sure that 99% of owners and tenants are pleased with him. I know I am.
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