We had reserved rooms at this hotel a month ago as we were traveling to Charlotte for the dog show. And I must say that our experience with this hotel was superb. We had requested a room at first floor as my wife just came out of a hip injury. They not only gave us room at first floor but they went out of their way every time to help me getting my wife in and out of hotel. The rooms are good and neat. It seems they have recently put new flat screen TVs. Over all a superb hotel with a superb staff
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