NEVER EVER go to Big Creek Pet Hospital. The vet administered the bordatella vaccine WITHOUT informed consent from me.. which is ILLEGAL!!!!!! I brought my 4 month old lab puppy in for a follow up visit due to the yeast infection in her ears. It was my first time with this particular doctor, as we had a different one for the first visit. He enters the examination room and starts checking her ears. I was in mid discussion on how her ears were doing and all the sudden he shoves this vial of medicine down my puppys throat!!!!!! He did NOT tell me what it was before he did it. He did NOT ask my permission before he did it. He did NOT inform me of the risks associated with the vaccine. Vaccinations were never even discussed at this visit. (I was against the bordatella vaccine in the first place, there is a lot of controversy surrounding it and she is not around other dogs nor is she going to be boarded any time soon). There was a major lack of INFORMED CONSENT which makes this MALPRACTICE AT ITS FINEST!! I was appalled!!! The vet also failed to obtain a history of my puppy before the examination. When I asked him questions about her past shots (which are already in the computer from the previous papers from the breeder i bought her from).. he told me he did not look at her past records and would have to go in the computer and look.. which meant he had no idea if she had any allergies to any medication. I sent a complaint form to the Ohio Veterinary Medical Licensing Board. It's unbelievable how UNPROFESSIONAL they are. \r
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I also asked if the Practice Manager would call me and we could discuss what happened. I was told he would call me the next day and he never did. So I called the office 2 days later and finally he called me back. Another unprofessional way to conduct themselves. Both the vet and the Practice Manager admitted they were in the wrong and credited me the $26.50 for the shot that wasn't wanted in the first place. (Their wording in the report: ""have declined Bordatella Vaccination for pet at this time, but was given by mistake at no charge to owner."") Big deal they credited me.. it's something that can't be undone! This vet should not be allowed to practice or be allowed to administer drugs.. he is way to careless. I asked to be reimbursed for both of my visits because I do not want to support such an unprofessional facility like Big Creek Pet Hospital. The Practice Manager said he would not do that. So I said then I would pursue it further by writing a letter to the board along with writing reviews such as this with my truthful experience. He then got very loud with me on the phone and accused me of blackmail and said that he was going to report me for it. I said that's what these reviews are for.. and by no means is it blackmail. The Practice Manager continued to get loud with me and was threatening and harassing me by saying he was going to report me for blackmail. I calmly asked him to stop getting loud and that I have every right to be upset with the unprofessional standards of your facility and have every right to inform others of my experience. He then needed a period of ""cooling off"" as he worded it, basically because he was angry that I was going to expose the unprofessional and illegal procedures performed there and he needed to do more research into the legalities of the situation to cover himself and his veterinarian. \r
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We will see what the Ohio Veterinary Medical Licensing Board has to say.. I'm sure they will not be happy. \r
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Again, DO NOT GO TO BIG CREEK PET HOSPITAL!!!!!!!!!!!
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