Movers were careful with my furniture and on-time (even early) to both loading and unloading. Excellent moving technique used by all movers. Only downside was that movers were pretty worn out by the 3-story walk-up that I moved out of, but I didn't care about how long they took, so it wasn't a big deal. Just felt bad for the movers. Also, the email responses were very quick (immediate) and all my questions were well answered.
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