This company is HORRIBLE! I made an appointment to have my carpets cleaned. I had a ""window"" of 1000-1100a. At 1100a, nobody was at my house and no phone call. I left messages and sent emails. Almost an hour later, I got a ""sorry"" we scheduled wrong, be there by 300p. It was almost 400p before he got there. They said I could call for a touch up when the carpets dried and more dirt released. I scheduled an appt from 300-400p, nobody showed. Called at 400p and had to schedule for the next day, 300-400p. Nobody showed. Since then I haven't received a return phone call or email. HORRIBLE, I wouldn't use again even if it was free!
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