I have been coming here since I moved to Santa Barbara. About two years ago, I brought my BMW in for its first service.; he caught a major problem that would have ruined my car. Independent Automotive Group went above and beyond to take outstanding care of my car. They diagnosed the problem and had it back to me in running condition in over a day. Unfortunately, that car was later totaled and I got a Mini Cooper. I continue to bring my Mini in for absolutely anything. \r
\r
The owner is an extremely compassionate man. He lives for cars and it is reflected in his work as well as staff. All of Asiri's staff are equally knowledgeable about all makes and models. My family members bring their Lexus, Toyota, and Mazda here and have also never been disappointed. \r
\r
If I ever have a small problem, I bring my car in and Asiri or one of his outstanding employees will look at my car. He saved me hundreds of dollars with what I thought was an exhaust problem by simply putting in on the rack and diagnosing the problem for free. All i needed was a new gas cap that he gave to me for the same price I could have purchased it for on Ebay. \r
\r
For my 60k service on my Mini, I let him know that money was an issue. He was very receptive to this and did all the extremely necessary service issues for that mileage and let me know that I could come back in 5,000 miles for the rest of the tune up. \r
\r
I work as a valet and at many events I manage, I notice people with the ""Independent Lexus"" license plate frame. When I mention Asiri, all I get are smiles and good responses. \r
\r
I can truly say that the owner and his crew are honest, reliable, hard working guys. They make going to get your car serviced a true pleasure.
more