I called at 1pm for a 2pm pickup. I needed to catch the 2:30pm Sunday Metra train to go to work.I called at 2:03pm and your representative said " the time right now is 1pm, you don't get pick up till 2pm. My cable TV said 2:03pm. Representative said hold on- held on for 5 minutes. Called back- my phone was blocked from calling Du page cab. I called from another phone , asked for name- he did not respond when asked three times for his name.I asked Brian politely, how come did you do this to me. He said another cab could another 15-20 minutes. Another cab did not show up or no call.
more