The staff were friendly. They were busy so there was quite a wait to get the smog done. I called that morning to see if I should make an appointment (trying to avoid a long wait) but they said no. Ended up waiting an hour and a half for my car to get done, which was a bit inconvenient. The shop was clean though and they gave me a coupon since it was my first time in. I'd probably go back next time I need a smog.
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