I love the staff, the Doc's are awesome, and the hospital/clinic itself is wonderful and is/has gone through major renovations...beautiful! We board our pet a few times a year due to travel restraints,usually Saturday to Saturday. While I think she gets excellent care I would love to be able to pick her up on Saturday but the office closes at noon so she must remain until Monday. I am also not a fan of being charged for another full day no matter what time I am there to pick her up. As an example; If I drop her off before 11:00 on a Saturday, and return to pick her up on Monday at 10:00 I am charged a full day. I just think there should be a specific time you must pick up your pet to avoid an additional day would be nice.
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