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Poor Customer Service - Review by citysearch c | Sona Dermatology & MedSpa of DFW - Frisco

Sona Dermatology & MedSpa of DFW - Frisco

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Poor Customer Service 6/5/2013

I have finally had it with this place. I started going here when I first moved to Dallas and really liked my first few visits, then Chelsea called to see how my last visit for botox went and when I told her that it didnt seem like the botox had worked (which I have been getting botox long enough to know what good results are) I got attitude...so I realized that she wasnt calling to see how my treatment went she was just calling to make another sale. After that it just went down hill. They email me constantly to let me know about their specials and when I called I was told that for the month of May they had $10 botox and you could use your BD points...so I called to find out about the special and they never mentioned any restrictions, but when I called to prepay for the botox I was told that it had to be a min. of 25 units and you could get a microderm or chem. peel w/it. I said I wasnt really interested in either of those things I just wanted 20 units of botox. The girl and the front d more
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