I have been using B&B for about 10 years and have always been satisfied. Their semi-annual checks keep problems away. When I needed a new system, they installed quickly and for as reasonable as could be expected for a complete system.
I can compare their service with a neighbor who used a different service. A 90 year old lady had to wait for 3 days (in the middle of winter) for a company that advertised on TV to arrive.
I have had only one emergency (frozen outdoor unit) and it was fixed the same day.
I have chosen B&B for my mother's home as well as for a long time business associate's home.
I cannot single out one tech for praise - they have all done their jobs efficiently, professionally and without mess.
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