Jon came out to fix a clog in a basement sink, noticed some animal holes outside and casually suggested we get our sewer line scoped sometime in the future. A few months later, we did and discovered that he was right, there were holes in the line nearest to the house and, farther away, the entire line was on the verge of collapse (which would have meant tearing down our garage to fix). Day and Nite sent out a team to replace the part of the line with holes, and coated the rest of the thing with a resin that should prevent the line from collapsing. Although it was a financial hit (they had financing options to help spread out the cost), it could have been SO much worse, and they took care of the issue with remarkable speed and efficiency. I'm thankful that I followed through on Jon's advice and didn't wait until I had sewage backing up into my house, which has happened to several people I know in the Everett area. 100 year old sewer lines are not to be trifled with!
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