I went to throphy nissan because of the customer appreciation event. I got a ""free"" oil change. After they were done, i notice on the receipt that they were charging for the filter and the oil. Of course, being free i payed nothing. \r
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I open the hood, and i noticed, that the filter was not changed. How do i know that? Well, i bought my car there, very expensive, and with a pretty bad customer service(i can tell now, after buying two more cars somewhere else), and after buying the car i went religiously for every single service on my car. But, at some point, i notice that they were not changing even the oil. So i draw some line over the filter, included my signature, with a indilbe marker. After the service was done, i found that the filter was the same. Even though i was charged for it. The Cory Prevost was so rude, that i just throw the money and left. \r
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Since then, i just wonder, how many people are charged for filters? oil? services that they dont really do?\r
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If you can, go some where else, and make sure that they do what they are supposed to do. (smell the oil, check the filter, etc).
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