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Editorial review from Citysearch - Review by citysearch c | Tuality Community Hospital

Tuality Community Hospital

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Editorial review from Citysearch 5/7/2013

Services: Blood Work and Ultrasounds\r \r If I was able to give less I would. DO NOT GO HERE UNLESS YOU ARE DYING. The billing practices are outrageous and they ALWAYS make mistakes. For example, I am one person, as far as I am aware, and over the 2 months I was going here for services, they somehow created 3 different accounts for me. Including interchanging my insurance numbers so claims were declined. They also called my elderly father, who lives in CT, inquiring about my bill. NO IDEA how they got his number, certainly not from me.\r \r On top of all of this, I receive robo-calls every day for me to call them. When I do, I'm put on hold for at least 25 minutes each time and when I finally DO speak to someone, I always request that a FULL statement of services and costs be mailed to me. It's been a month, and three calls and i have not received such a statement. At this point, they will be lucky to get a dime out of me. \r \r Worst place ever.\r \r UPDATE: I received a printed screenshot of a balance without any explanation of services, but with an amount due. A few days later I received a different looking invoice with services that were billed to the wrong (inverted) insurance # AGAIN. Each time I speak with them or get something in the mail, the amount they claim I owe is WILDLY different. Look, I'm more than happy to pay what I owe, but they need to pull their s**t together first and send me a proper bill. more
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