My boyfriend & I purchased a 2013 Ford Fusion from the Wickstrom Auto Group in Barrington in March 2013 and the overall experience could not have been better. We live in the city but drove out to this dealership because we have known numerous people who have purchased and/or leased their cars here so Wickstrom's reputation preceded itself and we were not disappointed. They have a new, state of the art facility which was beautiful and spacious. We were greeted by many smiling faces when we walked in which made us feel relaxed immediately. We talked to Adam Grubbs, who was really sweet and incredibly knowledgeable about all the cars on the lot. We weren't sure if we wanted to buy used or new so after discussing with him the kind of car we wanted, he helped us navigate the lot. He then allowed us to walk around by ourselves to talk about what we were looking at, which I really appreciated. We saw the Fusion and loved it - we took it for a test drive which made us love it even more. We went back into the dealership and talked to Adam about all of the specifications we were looking for and he was able to locate exactly what we wanted. It was a couple days before we could pick up the car but Adam stayed in touch just to keep us posted on the status- again, something I really appreciated, as I can be a little impatient! We drove back to the dealership a few days later, signed the paperwork & took the car home. It was the most pleasant, uncomplicated car buying experience I've ever had. I have already recommended Wickstrom to other friends and we will definitely be back. Thank you Adam & everyone at Wickstrom!
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