My experience with Dominion was not positive. I was offered a contract for rodent trap placements with no mention of the need for a 2nd more extensive contract. Rodent trap placement was a bust; only 2 rats 'bit' on the peanut butter 'bait'. Hundreds of rats still lived in my basement. Desparate, I was offered and signed a 2nd, $3,327 contract. Months later, I still had dozens of rats. Finally, a senior technician was sent, and an external entrance to the house was blocked. (theoretically it should have been blocked as part of the 1st contract).\r
The new mess and loss of expensive camping equipment (chewed up by rats) months after the first contract left me with a sour taste re Dominion Pest control.\r
To top it all off, the company customer service rep now demands $100 severance fee. My requests for a release from this fee were met with abusive language, a total failure to honor my request to speak with the owner Tony, (including a certified letter to the owner that went ignored). This is poor business practice. I recommend you demand the senior tech from the outset (not Miles) if you choose to deal with this company.\r
My experience with Dominion was not positive. I was offered a contract for rodent trap placements with no mention of the need for a 2nd more extensive contract. Rodent trap placement was a bust; only 2 rats 'bit' on the peanut butter 'bait'. Hundreds of rats still lived in my basement. Desparate, I was offered and signed a 2nd, $3,327 contract. Months later, I still had dozens of rats. Finally, a senior technician was sent, and an external entrance to the house was blocked. (theoretically it should have been blocked as part of the 1st contract).\r
The new mess and loss of expensive camping equipment (chewed up by rats) months after the first contract left me with a sour taste re Dominion Pest control.\r
To top it all off, the company customer service rep now demands $100 severance fee. My requests for a release from this fee were met with abusive language, a total failure to honor my request to speak with the owner Tony, (including a certified letter to the owner that went ignored). This is poor business practice. I recommend you demand the senior tech from the outset (not Miles) if you choose to deal with this company.\r
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