Stay away from this company. The absolute worst company we have ever dealt with. The work is sub par to say the least. The installers were unprofessional, using foul language and leaving a huge mess. The fence they installed for me is crooked and out of alignment. They actually installed a gate off center from an existing walkway and chiseled out my concrete to sink a post even though we discussed the gate placement with the salesman and stated it was to stay where the old gate was. They dug up wires and buried sprinkler heads under mounds of dirt. The fence was installed so high off of the ground that a small dog could just walk right out of yard. When my husband tried to call to discuss the problems the owner, Kevin yelled at him and in the background and over-talked my husband to the point that he could not explain the problems. K&J ran the balance due for the job on our AMEX without our permission because they knew we were unhappy with the job from the message my husband on the office answering machine while the installers were still at our house. We never signed off on the job and the crew knew we were unhappy. We never even said how we wanted to pay they just took it upon themselves to charge my account since they had the number from the deposit. Kevin called my husband several hours after the first very rude call and told my husband to send photos to him and he will decide IF anything needs to be done. My husband asked the owner, Kevin to come out and look at the job but he refused. There is a reason their estimates are cheaper, you get what you pay for. Don't make the same mistake we did, go with a reputable company and steer clear of K&J. I will now have to dispute the charges with AMEX and get prices to see how to fix the concrete walkway, the exposed wire, and the gravel pouring out of my back yard onto my front yard through the gap at the bottom of the fence not to mention the clean up of all of the piles of dirt covering what used to be my lawn. I have many many pictures that I will be sending the AMEX, the BBB and use in small claims court if it comes to that.
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