Our child placed a coin in our DVD player so we called Caton Radio to have it removed. First of all its first come/first serve so my wife and 2 small children had to wait. So they waited for an 1-1 1/2 hours for a tech to walk out to our car and pull out the DVD player out (took less than 5 minutes). After about a week, I was told they got the coin out but that the DVD mechanism was broken and that this happens all the time. Plus the repair was +$700 ($550 for part and $150 for labor). I thought that was crazy. I read other comments online about how shady Canton Radio is which concerned me. I decided to pass on the repair and picked up my unit and said I'll think about it. I installed the DVD player back in myself and guess what? It worked fine. I almost spent $700 for nothing. I want to stress that I documented everything and spoke to the Tech and front desk person and on multiple occasions they reiterated that they item was definitely broken. I saw one negative comment online where Canton threatened to sue them, well I can say is bring it on. I think they were misleading me and recommend you not trust them and to take your business elsewhere.
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