This was the best experience we have ever had in buying any new car. \r
\r
We had actually visited the dealer closer to our home (Schumacher) and found the attitude to be elitist and inflexible. The dealer acted as though they were doing us a favor and that we were lucky to be in their showroom. \r
\r
So we drove across town to Phoenix Motor Company and met Tino Ferrulli. We instantly felt that we could trust him. He was warm and accommodating and he made us feel that nothing was too much trouble. We purchased the car that day right off the floor. We hadn't planned to buy the car that day, we were just looking. But it ""felt right."" \r
\r
All of our questions were answered and even though we probably stayed past closing time, we never had a sense that we were being rushed. NOTHING was too much trouble for Tino and his team. \r
\r
We could have driven it home that night but chose to leave the car for a special coating to be applied to the windows. When we came back to pick it up, Anita Agnerian went over all the systems with us, programmed the radio with our favorite stations, set up the cell phone interface for us and ensured that we were happy and comfortable with everything before we drove away. \r
\r
Even though this dealership is many miles away from our home we will certainly buy our next car there. Having peace of mind that we can trust the dealer is worth more to us than anything else when buying a new car.
more