I agree...Run from this company! We have had this problem on going since Feb 2013. When they took our TV to repair it, they said 1 1/2 weeks.... it is now almost the end of May....after 2 months of excuses why it was not finished, we got them to give us our TV back, but we still have not received the check for our refund, that we stupidly paid in full as Roger said this is how they do business. They cashed our check within 2 days, we even have a signed receipt saying they would pay us back before the end of April.... We are at our wits end, retired and needing the money that we paid them over 500 dollars!
more