I have had good service from other optical shops in Austin, but North Austin Optical tops my list. Along with a new prescription, I selected new frames last December, wore some off and on for over 3 months, but I never really really adjusted to or liked the new frames. So I wore my old glasses primarily until I finally called Myron to see what cost me to change out my frame for a 2nd time-- I went by and carefully picked out a new frame..no additional charge..whatsoever..zero. I love my new frames and am wearing all the time now. Martha S
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