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Editorial review from Citysearch - Review by citysearch c | Dave's Best Limousine Service

Dave's Best Limousine Service

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Editorial review from Citysearch 5/14/2013

I DO NOT RECOMMEND!! I am completely appalled at the blunt and inexcusably rude reply that I received to my request for a quote on a car service. Your company forces me to give you my personal and event information in order to request a quote from you online and unprofessional answer I received....""""four people will not fit in a town car""""\r \r Seriously? No, ""I apologize but our town cars do not provide suitable transport for 4 passengers"" \r What? No other recommendations? Do you only have the one car?\r What kind of town (clown) car do you use? A 2-seater convertible? \r \r Having been in customer service both as a rep and supervisor for over 30 years, your manager should be embarrassed and the customer service rep in charge of your website- based quote system that replies to potential customers should be fired. Have him call me if he'd like to revamp his customer service team to provide the quality customerservice it takes to run a successful business. \r \r See below.....\r This is another quote that I received from a different car service at the same time. Take note of the difference. I'll be calling them this evening for the event.\r \r ""Thank You for your Inquiry with Limo Today, we look forward to serving you with our professional chauffeured transportation services. Below is our quote for the service you requested. If you have any questions or would like to make a reservation please contact our office.""\r more
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