I recently used CA/NY Express to move my mother from NY to LA. \r
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I liked the ease of obtaining the quote and arranging for dates/preferred time. Additionally, the pick up/drop offs were well coordinated and done efficiently and without incident (upon delivery, one of my picture/art boxes was left in the LA warehouse accidentally but this was resolved within 2 hrs after receiving the delivery)!\r
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My only suggestion is that your recommendation or suggestion for customer self-packing or, conversely, for service packing be addressed more thoroughly. I ended up going about $50 more than the HIGH cost estimate of the move & this was, in part, due to the fact that I wanted to take extra precaution and have the movers pack a certain amount of China I had shipped. That said, it would have been better to estimate higher to begin with. But, all in all, this was fairly accurate (even on the high end-and I did have a mover in NY who tried to best accommodate my needs, both financial and protective). And everything seems to have arrived fully intact and undamaged. \r
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Thanks for your efficient and pleasant moving services!\r
-AD
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