I've had four of Molly's cupcakes and found only one worthy of writing home about, but I won't praise a business that has terrible customer service. A friend introduced me to Molly's on Wednesday, April 24, 2013. I thought the person waiting on us might have had a bad day so I dismissed the attitude; however I returned on Friday, April 26 and was given worse service. After making my selection and paying for it, the worker packaged my items and put them on a table behind the counter. Another worker asked if she could help me and I said another individual was bagging my purchase. I told her what I'd bought and one other worker found it on the table. The individual working on my order had left my bag on the table to take a phone call. Since she didn't go running out of the bakery, I determined the call wasn't an emergency. My tip for Molly's, Good cupcakes don't make up for bad customer service. On neither visit was there an exchange of harsh words so there was no need for this kind of service. I will not be returning. Thank you for the calories saved.
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