Our buying experience with Mercedes-Benz was a wonderful pleasure. Joe Ramirez approached us with unspoken confidence that we would purchase from Mercedes. He let us test the vehicle on our own so we could discuss our thoughts without a sales person present. He took extra time with us while we knew he was off the clock. While other dealerships pushed us to get into a vehicle the same day, Joe did not pressure us by trying to get us to make a decision quickly. He was confident that the Mercedes Brand would help us to make our decision without pressure. This was important to us as we wanted to take our time in making a decision for a vehicle in our retirement years. He made the entire process of buying a vehicle easy and relaxing. Even after our new GLK 350 was purchased he continued to work for our satisfaction with our purchase. Mercedes-Benz has an invaluable asset in Joe Ramirez.
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