Our 20+ year old water heater was not heating like it used to so we decided it was time for a replacement before it died. My initial call was to inquire about options and price. The lady who answered told me about several options that would be available including one that qualified for a rebate. See emailed me the options with model numbers which really helped us make an educated decision. This kind of service was more than we had expected. Once we chose the water heater a time/day was set up for the installation. The plumber who came out for the install was friendly, answered all our questions and cleaned up the area he was working in. If you are looking for grteat service these are the guys to call. Steven in NE Portland
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