Had a horrible experience with Desert Springs Renovations. Our pool consultant did not return phone calls, or care about getting our renovation completed. He was over an hour late to our scheduled appointment in his showroom when we were scheduled to select materials and make our deposit. Half way through we were told the materials needed were 2-3 weeks out on order....we gave them a deposit two weeks prior and materials were not ordered then. Multiple days they would not show up on time or not show up at all. They showed up 2 hrs late one day and had to sit around doing nothing for over an hour because they brought the wrong materials. Would not recommend Desert Springs Renovations due to their lack of communication, organization, pride, or customer service.
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