I received an estimate from Christian Brothers over the phone and because it was so low I then insisted a representative come out and do a "walk through" to make sure the estimate would be realistic. I also received estimates from 2 other moving companies that were higher than CB but ended up to be much lower than CB's actual bill. CB estimated 10 hours (actual billed for 17.5 hours). They estimated $400 for fuel (actual billed for $800). An estimate that was off by 67 does not seem to meet the ethics test. Our estimate was $2,388 vs. actual of $3,998. On two occasions I was told I would receive a call back regarding the discrepancy, which never happened. Today I called again and their response has been 2 E-mails from their law firm threatening legal action if we do not pay the $3,998. The amount has been charged to our VISA account. I had hoped for a better response from Christian Brothers but since that does not seem to be possible, I feel any future customers of theirs should be made aware of our huge disappointment in their ability to make a realistic estimate for their services.
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