When my BMW transmission failed, I contacted BMW of Knoxville and the customer associate recommended that I call Calvin at Speedy Transmission. They custom rebuild transmissions so that you only pay for the parts you need rather than buying a complete transmission. I had the car flat-bedded 70 miles to the shop. Calvin provided great customer service, explaining in great detail what he found wrong with my transmission, how they would repair it, and what the cost would be. He kept me in the loop the whole time, updating me on the issues he found with the transmission. After driving on the rebuilt transmission for a couple thousand miles, my car developed a strange sound which I thought was the transmission. I took the car back in and Speedy Transmission checked the transmission. They found the problem to be my power steering pump and not the transmission. There was no charge for their work. Customer service and satisfaction is really important to Calvin and his team, , , and they do a great job providing it. I'd take any car to them for transmission work and recommend you do so as well.
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