Bill Patuluna responded to our emergency call for sewer back up immediately after water heater installation. He was presented with one challenging task after another and worked diligently to solve each problem no matter how late it got. Then he communicated with me on site and with the homeowner by phone to give us all necessary information including discounts available to us. He also scheduled next day camera service to determine whether more work was necessary. We appreciated Bill's time, expertise, and willingness to explain each step he took.
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