Martinizing Dry Cleaner on Washington Street ruined my $300 new Kenneth Cole coat. I went to pick it up and it had a hole in the back with a big black ring around it, were a very small food spot had been. The hole is not little either it is 1.5in in dimeter. In shock that my coat actually had a hole I ask for them to refund me or help me in some way but the employee (Kevin) fought with me for 30min and told me they couldn't see it and it was not ruined. As time went on he kept changing his story. First he said he saw it, then he said he couldn't even see it, he cleaned, no someone else cleaned ect... I would NOT recommend going there and if you do don't let Kevin clean or help you.\r
Worst customer service I have ever had!
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