Tried to fit my daughter in for an emergency appointment and were told ""we're really busy right now because it's spring break and we're down a staff member but we'll try to fit her in ... she just may have to wait. and we're at lunch from 1-2:15"". Changing appointments or emergency appointments are always difficult. We've had many instances of a sick child or scheduling conflicts where we have had to change appointments to be told we would have to be pushed back at least 4 weeks at a minimum. This is even when we tried to change appts with two week lead-time. Very frustrating. We also have a special needs child who they are not patient with. We get condescending lectures on how she needs to brush her teeth better. Everybody is nice until you sign the paperwork. Have had two other children go through here for braces... one to go...and there is no way I'd go here again.
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