Every time I go in everyone is friendly. Although I don't sepnd a lot each visit $$, they still make me feel like an important customer when I walk through that door. Some bike shops only cater to the rich people who can buy a $13000 bike. I am getting to where I know the staff by name. \r
I won't mention the name of the other bike shop because I am not into bad mouthing people by nature. However this other particular bike shop I go to I don't get the same warm feeling when I walk in. The people at that other shop seem like they don't want to be there, or seem as though they have a nail in thier shoe. At the other bike shop the bike mechanics were more helpful and friendly than the actual sales staff. Seems to me the mechanics should be the ones selling the bikes and merchandise. Because Don Johl's goes out of thier way to help me, I have made my decision to purchase a new bike from them. Not only that but I will refer people to them.
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