I just moved from out of state towards the end of my daughter's treatment; last 2-3 months and I offered to pay for a minor adjustment. Lach's office told me that I would have to transfer her to their practice rather than work with me. I have already paid for the complete service to the other Ortho Doc, which includes the retainers so I really have no choice but to take special trips to the other state or lose out by transferring her case and incurring even more expense. Not that special if you can't work with someone. Not the best for business considering that I have other kids that will probably need braces in the near future.
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