Dear Kevin,\r
I am sorry we were unable to assist you. As you know, a member of our customer service team tried her best to explain the situation that the item you ordered was temporarily out of stock. But due to your inappropriate response, they asked if I could help with the call. I, too, tried to explain the stock status and explained that I would be glad to call our supplier to find out how quickly I could acquire the item for you- and call you back that same day with the information. And since you hadn't been charged for the item, once we learn the expected date, you could either choose to keep the order active or cancel. But as you know, your tone and accusations continued to be inappropriate. I politely said that if it persisted, I would have to let you go. Since it continued, yes, I did let you know that I was ending the conversation. That was one time, the only time we spoke. Again, I am sorry that we were not able to assist you. I wish you the best and hope you are able to find the Madonna & Child statue you are looking for elsewhere. May God bless you.\r
-Lara
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