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Editorial review from Citysearch - Review by citysearch c | Catholic Supply Of St Louis

Catholic Supply Of St Louis

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Editorial review from Citysearch 3/21/2013

horrible customer service, i was hung up on repeatedly by laura who must be related to the owner because she should not be working the customer service department, heres my story, i ordered some religious statues on their website and it said it would be at my house in 4 days, after i processed the order i recieved an email saying it wouldnt be in until april 1st which was about 14 days from when i ordered, then when i called to ask why does the site say 4 days i was told it was going to take until the 2nd week of april making it about 28-30 days, i was upset and felt lied to, LAURA the person in charge of customer service repeatedly hung up on me, i told her that i was going to write a review about their company and she could care less, if you want to be disrespected..... order from them. LAURA, heres a lil tip for you for the next upset customer that you get, dont be so rude and unwilling to deal with your problems after all that is your job, if your not happy with your job then maybe you should find another type of job ? or are you the owner ? you must be because anyone that would keep you working for their company would lose business repeatedly. you could have offered a little discount, or a reduction of the shipping charges, or something, anything, but instead you repeatedly hung up on me ?\r March 21, 2013\r Report Abuse\r \r \r Was this review helpful to you?\r \r more
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