I recently picked up a car from the mechanical repair shop and was very disappointed. I have taken cars here before (2-3 years ago and had good experiences) but now (March 2013) the experience was dismal. I had the car in there for 8 days and they didn't do 2 of the things I asked. I had to call repeatedly to get status updates and they didn't confirm part replacements before doing the job. I felt like I was not treated like a valued customer, ended up paying more than I felt was fair, AND still have to take the car somewhere else so that I can get the two items finished in a timely fashion. Seemed like no one was really paying attention to detail or the customers. I would absolutely not take a car here again.
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