As a new customer I called A-1 American in the evening as we discovered a leak at our faucet in the tub/shower area that we couldn't stop, or fix ourselves. The phone was answered by a man that my son was able to speak to (rather than a recording) and explain our situation to. First thing in the morning Mark came, as promised, and was able to get us up and running. I was satisfied with the knowledge and professionalism that Mark showed as he explained what he was going to do. I felt very comfortable having him in our home and would recommend A-1 to anyone.
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