I love the people and the service, but I don't enjoy the wait time. When you make an appt. for a specific time, I expect to receive service within 15 minutes of that time slot. If it is going to be an hour or more before they pull your car into a bay, they should atleast let you know the car will be there for a few hours. I had no ride home with the intentions I was going to be "in and out". My appt. was at 11am. My car was finished at 2:45pm. Thanks to a kind employee giving me a ride home. Otherwise, I'd be spending my afternoon sitting there twiddling my thumbs!
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