I found InnerPC on the internet, and I am so glad that I called them. After years of dealing with a number of companies that would only fix the immediate problem, just to have my computer not work again 1 year later, InnerPC really did a great, thorough job. During our first phone conversation, they asked me what was wrong, and really tried to understand what I needed. Dan came to my house, reviewed my computer set-up in my apartment, explained what he thought I needed, and the fee - no frustrating up-selling or surprises. When he came back with my laptop, clean and updated, he took a lot of time sitting with me on my couch, walking me through the updates, the virus software, and so on. He even went the extra mile to update my iTunes, and help me organize some of my files - all the little extras that show they are not just trying to take your money and move on, but really do a good job and be helpful. I may decide to do some more work to build a small home office, and if I do, I will definitely call them again.
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