I worked with Melanie Prechtl. She responded quickly to my initial query through Zag with the best price of any dealer in the metro area. When I asked about a specific car, she sent me photos of the build sheet, the interior, and the exterior so I could verify it was the one I wanted. She led me through the process with no bs, no unwanted upselling, and with explanations that were friendly and not condescending. This was a refreshing change from my previous purchasing experiences where I've had to keep my wits about me and a hand on my wallet. As my friends and relatives increasingly begin to consider Hyundais, I will send them to Melanie.
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